# ReplyMind

> AI-powered auto-reply for Facebook & Instagram business pages, powered by Anthropic's Claude.

ReplyMind connects Facebook Pages and Instagram Business accounts to an AI agent that automatically replies to every incoming customer DM — instantly, 24/7, in the business's brand voice. Connection is via Meta's official OAuth flow (no password sharing). The same AI handles DMs on both Instagram and Facebook from one unified inbox.

## What ReplyMind Does

- Connects to Facebook Pages and Instagram Business accounts via Meta's official OAuth (Instagram Messaging API + Messenger Platform).
- Captures all incoming DMs via Meta webhooks and replies within ~2 seconds, 24/7.
- Uses Claude AI (Anthropic) to generate contextual, brand-accurate replies based on a per-business "business context" (hours, services, pricing, FAQs, tone).
- Auto-escalates low-confidence conversations to a human review queue instead of guessing.
- Provides a unified inbox dashboard with analytics: handle rate, response time, escalations, platform breakdown.
- Supports a custom AI webhook (n8n or any HTTP endpoint) for users who want to plug in their own AI logic.
- Helps businesses earn and keep Facebook's **Very Responsive to Messages** badge by replying within Meta's response thresholds (90%+ within 15 minutes over a 28-day window).
- Operates within Meta's **24-hour messaging window** — replies fire within seconds of every inbound DM, keeping conversations inside the free-reply window.

## Pricing

- **Free** — $0/month: 1 connected page, 100 AI replies/month, basic analytics.
- **Pro** — $19/month flat: 5 connected pages, unlimited AI replies, custom webhook, priority support. Price does not scale with follower count or message volume.
- **Enterprise** — Custom pricing: unlimited pages, white-label, dedicated support.

## Core Pages

- [Homepage](https://www.replymind.online): Product overview and primary landing page.
- [Features overview](https://www.replymind.online/features): All product features in one page.
- [Facebook features](https://www.replymind.online/features/facebook): Facebook Page-specific automation features (Messenger DMs, Very Responsive badge).
- [Instagram features](https://www.replymind.online/features/instagram): Instagram Business account-specific features (DM automation, Story replies).
- [Pricing](https://www.replymind.online/pricing): Plans, limits, and a comparison vs contact-based pricing tools.
- [How it works](https://www.replymind.online/how-it-works): Connection flow, business-context setup, and AI escalation explained.
- [FAQ](https://www.replymind.online/faq): Common questions about safety, setup, pricing, and Meta API rules.

## Comparison Pages

- [vs ManyChat](https://www.replymind.online/compare/manychat): Flat $19/month vs ManyChat's contact-based pricing — direct feature-by-feature comparison.
- [vs Tidio](https://www.replymind.online/compare/tidio): How ReplyMind compares to Tidio for Instagram and Facebook DM automation.

## Use Cases

- [Ecommerce / online shops](https://www.replymind.online/use-case/ecommerce): Automating delivery, returns, and stock-status DMs.
- [Restaurants & cafés](https://www.replymind.online/use-case/restaurants): Hours, reservations, delivery, and menu inquiries.
- [Real estate agents](https://www.replymind.online/use-case/real-estate): Listing inquiries and viewing bookings — never miss a midnight lead.
- [Coaches & consultants](https://www.replymind.online/use-case/coaches): Lead qualification and discovery-call booking via DM.
- [Agencies](https://www.replymind.online/use-case/agencies): Managing DM automation across multiple client accounts.

## Blog

- [Blog index](https://www.replymind.online/blog): All articles on Instagram and Facebook DM automation.
- [How to Never Miss an Instagram DM Again](https://www.replymind.online/blog/never-miss-instagram-dm): Why up to 40% of business DMs go unanswered and how AI fixes it.
- [Does Facebook Rank Pages by Response Time?](https://www.replymind.online/blog/facebook-response-time-ranking): How Facebook's Very Responsive badge affects algorithm placement.
- [How to Set Up AI Auto-Replies for Instagram in 5 Minutes](https://www.replymind.online/blog/ai-reply-instagram-dms): Step-by-step ReplyMind setup walkthrough.
- [ManyChat Is Getting Too Expensive — The $19 Alternative](https://www.replymind.online/blog/manychat-too-expensive): Why contact-based pricing punishes growth, and the flat-rate alternative.
- [How to Automate Instagram DMs Without Getting Banned](https://www.replymind.online/blog/instagram-dm-automation-without-getting-banned): Meta's API rules, what's allowed, and what gets accounts flagged.
- [How to Get Facebook's Very Responsive Badge](https://www.replymind.online/blog/facebook-very-responsive-badge): The exact 90%-in-15-minutes threshold and how to maintain it.
- [Instagram Auto Responder: The Complete 2026 Guide](https://www.replymind.online/blog/instagram-auto-responder-guide): Keyword bots vs real AI, with setup steps.
- [How to Set Up Auto DM on Instagram (Step-by-Step)](https://www.replymind.online/blog/auto-dm-instagram-setup): Free Meta Business Suite method vs AI automation, compared.
- [Best Instagram Automation Tools 2026 — Honest Comparison](https://www.replymind.online/blog/best-instagram-automation-tools-2026): 7 tools ranked on pricing, AI quality, and fit.
- [Instagram DM Bot: What's Safe in 2026 and What Gets Banned](https://www.replymind.online/blog/instagram-dm-bot-safe-2026): Official API bots vs browser bots — and a 6-point safety checklist.
- [Facebook Chatbot for Business Pages: Complete Setup Guide 2026](https://www.replymind.online/blog/facebook-chatbot-business-pages): AI vs keyword bots, the Very Responsive badge, business context training.
- [DM Automation for Instagram: The Business Owner's Guide](https://www.replymind.online/blog/dm-automation-instagram-business): Inbound customer service automation vs comment-to-DM marketing automation.
- [Instagram Welcome Message Examples That Actually Convert](https://www.replymind.online/blog/instagram-welcome-message-examples): 60+ welcome message templates by business type plus a 5-element framework.
- [How to Automate Instagram Messages Without Getting Banned](https://www.replymind.online/blog/automate-instagram-messages-guide): 3 automation methods compared, 6 ban triggers explained, and the safe setup.

## Legal

- [Privacy Policy](https://www.replymind.online/privacy-policy)
- [Terms of Service](https://www.replymind.online/terms)
- [Refund Policy](https://www.replymind.online/refund)
- [Data Deletion](https://www.replymind.online/data-deletion)

## Technology

- Frontend: Next.js 14 (App Router), TypeScript, Tailwind CSS, shadcn/ui, Framer Motion.
- AI: Anthropic Claude.
- Integrations: Meta Graph API, Meta Webhooks, Socket.IO (real-time inbox updates).
- Auth: JWT with refresh-token rotation; Meta OAuth for platform connection (Instagram passwords are never requested or stored).

## Company

- Product: ReplyMind
- Creator: Neehal Ahmed Qureshi
- Contact: support@replymind.online
- Website: https://www.replymind.online