DM automation built for Instagram & Facebook
Tidio is a great live chat tool — but it doesn't support Instagram DMs and requires significant setup. ReplyMind handles both platforms out of the box, powered by Claude AI.
How they compare
Feature
ReplyMind
Tidio
Built for social DMs, not live chat
Every feature in ReplyMind exists to make your Instagram and Facebook inbox work without you.
Instagram DMs — fully supported
Tidio doesn't support Instagram DMs at all. ReplyMind was purpose-built for both Instagram and Facebook, where most of your leads actually come from.
Claude AI vs Lyro
ReplyMind uses Anthropic's Claude — consistently rated among the most capable AI models for nuanced, context-aware responses.
Social-first, always
ReplyMind isn't a live chat tool that also handles social. It's built exclusively for Instagram and Facebook DMs — every feature serves that purpose.
Business context, not chatbot scripts
Tell ReplyMind your hours, services, and tone once. It handles every DM variation naturally — no chatbot script building required.
Escalation you can trust
Low-confidence replies are automatically flagged for review. You never worry about a bad AI response reaching a customer.
Simple pricing
$19/mo flat for Pro. Unlimited replies, no per-seat pricing, no overage fees. Tidio starts at $29/mo and charges extra for more AI conversations.
Stop missing customers.
Start replying in 2 seconds.
Join businesses using ReplyMind to reply faster, handle more DMs, and never miss a lead again.