Legal

Refund Policy

Last updated: May 9, 2026 · Effective immediately

ReplyMind offers a free plan with no payment required. This policy applies to paid Pro and Enterprise subscriptions only.

1. 30-Day Money-Back Guarantee

30-Day Money-Back Guarantee

Eligible

If you are not satisfied with your Pro subscription, you may request a full refund within 30 days of your initial payment. This applies to first-time purchases only.

After 30 Days

Not Eligible

After the 30-day window, subscription payments are non-refundable. You may cancel at any time and retain access until the end of your current billing period.

2. How to Request a Refund

To request a refund within the eligible period, email us at:

support@replymind.online

Please include in your email:

  • Your account email address
  • Subject line: “Refund Request”

We will process your refund within 5–10 business days depending on your payment provider.

3. Subscription Renewals

Monthly subscription renewals are non-refundable. If you wish to cancel, do so before your next billing date from your account settings page. You will retain access until the end of your current billing period.

  • Go to replymind.online/settings and click “Manage Subscription”
  • Your access continues until the end of the current billing period
  • You will not be charged for the following month after cancellation

4. Exceptions

Refunds will not be issued for:

  • Partial months of service
  • Accounts suspended or terminated due to violations of our Terms of Service
  • Renewal charges where cancellation was not completed before the billing date

5. Enterprise Plans

Refund terms for Enterprise plans are determined by your individual contract. Please contact us directly at support@replymind.online.

6. Contact

For any questions regarding this policy, please reach out: