FAQ
Questions? Answered.
Everything you need to know about ReplyMind, AI replies, and how we handle your data.
We use Meta's official OAuth flow. One click connects all your Facebook Pages and their linked Instagram Business accounts simultaneously. We never store your password — only the access token Meta gives us.
ReplyMind uses Anthropic's Claude, one of the most sophisticated AI models available. You train it with your business name, tone, opening hours, and custom instructions — so replies match your brand voice exactly.
When confidence falls below your set threshold, the conversation is automatically escalated and flagged for manual review. You always stay in control.
Yes — your full inbox is visible in the dashboard. Read every message, see which were AI-handled, view the reply, and jump in manually any time.
ReplyMind AI works out of the box — zero setup. The n8n webhook is for advanced users who want custom logic, external APIs, or different AI models. Both auto-reply to your customers.
Absolutely. No contracts. Cancel from your settings page at any time — you keep access until the end of your billing period.
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